Communication regarding Coronavirus (COVID-19)

Dear clients,

Due to the unprecedented circumstances in which we find ourselves, some of the services of GEN INCODE S.L.U  may be modified in accordance with the measures taken by health authorities.

We are doing everything possible to minimize the impact that any changes will make on our clients. That’s why our online client portal (SITAB/web) will remain fully operational. We will also put ourselves in direct contact with any clients who make new service requests to best manage them under present circumstances.

During the State of Alarm, we have also necessarily reduced trips to client locations by our technical and commercial teams to the absolute minimum. Rest assured that we continue to be completely available by telephone, email, and/or video calls. Our priority at GEN INCODE S.L.U. is the health of both our clients and staff.

Please direct any enquiries to our customer service department. We stand at the ready to assist you.

Customer Service

Telephone: +34 936 690 321


Finally, we wish to extend our solidarity to everyone who has been affected by the spread of COVID-19 and the State of Alarm. We are truly confident that the situation will soon improve.


Jordi Puig

CEO GEN inCode S.L.U.